HOW TO ORDER A REPEAT PRESCRIPTION


You can now order your repeat prescriptions online - click on the image above to access Systmonline.

To find out more information and to register for this service, please click here

When ordering online, please allow two full working days i.e 48 hours (excluding weekends) for your prescription to be ready. Please note that if you request your prescription after 6:00pm you must allow another working day. If you’ve already registered, you can login here.

You can also book appointments and order your prescriptions using SystemOnline's new app for all Apple products. The app is free to download on the App store. If you are not registered online, please come in to one of our surgeries to register and get your password. 

 

Repeat Prescriptions

If you are on regular medication when you join the surgery you will need to see a doctor for your first prescription.

Repeat prescriptions can be requested by clicking onto the online form above or by coming into the surgery. We apologise that no requests for medication will be accepted over the telephone.

Prescriptions take two working days to process.

You can send a repeat prescription request via email on smp.prescriptions@nhs.net. Please include your full name, date of birth and line of address, so we can correctly identify you. 

We do not reply to or acknowledge e-mails.

 

 

New Protocol for Repeat Oral Contraceptive Pill Check

Salisbury Medical Practice has a new protocol in place for repeat oral contraceptive pills.

This process applies to women aged 20 years and over only.

We now have a Contraceptive Pill Checklist which is available from our reception, or you can find it attached below this text. Please complete this form and bring it to the surgery. Once you are at the surgery you then need to check your blood pressure in the machine that we have in our waiting room.  Return both the completed checklist and your blood pressure reading printout to our reception team so they can be scanned into your patient notes.

They will be assessed and acted on by the doctors working that day. If no concerns are identified a prescription will be issued for 6 months. If you need to be seen, the doctor will arrange an appropriate appointment.

Any issues or questions, please call the surgery on 01722 333034

Protocol for Contraceptive Pill Check

 

Collection from the surgery or from a pharmacist

We can arrange for your prescription to be sent to a local pharmacy of your choice so that you can collect your medicine directly from there. 

Prescriptions are now sent electronically to pharmacies. However, items which are Controlled Drugs cannot be sent electronically, so are printed by us and collected by pharmacy couriers.

If you are housebound we can arrange for the local pharmacies to deliver your medicine to your home. We can send your prescription to you if you provide us with a stamped addressed envelope.

 

Generic Medication

If you require generic medication, such as calpol, ibuprofen and paracetamol, it is expected that you would buy this medication from a supermarket or pharmacy, where they are always available, at cheap prices. 

 

Medication Reviews

Please make sure you check when you are due for your medication review. They are normally done every six or every 12 months, depending on your medication. On the white side of your prescription, there is a list of your repeat medications. By each item, there is a review date. This is when you will be due a review. About a month before you are due, there will be message on the white side of the prescription, reminding you to book one. If you are in doubt about when you are due for a review, please ask a receptionist.