Call 999 in an emergency.
A medical emergency is a situation in which the health of a person is at high risk of deteriorating rapidly without immediate medical attention.
For example, chest pains, increasing difficulty in breathing, impaired consciousness and any of the signs of a stroke (facial weakness, inability to lift a limb or slurred speech) constitute an emergency.
In a medical emergency you can access urgent paramedical help by calling 999 (or 911)
If there is a pressing but less urgent situation then you can call the 111 service (see below) to discuss how to arrange an urgent GP consultation or home visit.
If you telephone the surgery outside of normal opening hours you will be redirected to the 111 telephone service
NHS 111 is a telephone service introduced in October 2012 to make it easier for you to access local health services when you have an urgent need.
You can ring the free NHS 111 number 24 hours a day, 7 days a week, 365 days a year.
You should call NHS 111 if;
NHS 111 will provide a clinical assessment at the first point of contact, direct you to the right service and will be able to transfer clinical data to other providers & book appointments where appropriate.
NHS 111 can help take the pressure off the 999 service and A&E departments, so that they can focus on emergency cases.